We are currently experiencing high call volume and responses might be delayed.
Please note, all test results are processed by our partnered labs in the order they are received. We appreciate your patience and are doing our best to respond and provide result information as quickly as possible. Thank you for your understanding.
Medivolve Customer Care Center
The Medivolve Customer Care Center aims to help all patients get answers, test results and resolve problems in a caring, helpful and professional manner. All representatives are HIPAA Awareness Trained and Certified, and are here to answer any and all questions.
Call Center Operating Hours
Monday – Friday: 5am – 7pm PT | Saturday – Sunday: 5am – 5pm PT
702-990-3730 for more information on booking appointments, locations and hours.
On-site Testing Services
702-990-3730 for more information on group, business, school or event testing.