Contact

NOTICE! 

We are currently experiencing high call volume and responses might be delayed. 

Please note, all test results are processed by our partnered labs in the order they are received. We appreciate your patience and are doing our best to respond and provide result information as quickly as possible. Thank you for your understanding.

 

Medivolve Customer Care Center

The Medivolve Customer Care Center aims to help all patients get answers, test results and resolve problems in a caring, helpful and professional manner. All representatives are HIPAA Awareness Trained and Certified, and are here to answer any and all questions.

Call Center Operating Hours

Monday – Friday: 5am – 7pm PT   |   Saturday – Sunday: 5am – 5pm PT

General Information

Email us at info@testbeforeyougo.com or call us at
702-990-3730 for more information on booking appointments, locations and hours.

On-site Testing Services

Email us at onsite@testbeforeyougo.com or call us at
702-990-3730 for more information on group, business, school or event testing.

Results

If you have not received your results or have questions about your results, please email us at results@testbeforeyougo.com

Travel Information

Email us at travel@testbeforeyougo.com for information on getting tested for international travel and what to expect.